Warranty Policy All products purchased through Ugreenas are covered by the manufacturer's limited warranty.
Coverage: This warranty covers defects in materials and workmanship under normal use for a period of [e.g., 12 or 24] months from the date of purchase.
Exclusions: The warranty does not cover damages resulting from misuse, unauthorized modifications, software corruption, power surges, or environmental factors.
Claims: To process a warranty claim, please email [Support Email] with your original invoice, product serial number, and a description of the issue.
Return & Refund Policy At Ugreenas, we aim for your complete satisfaction. If you are not happy with your purchase, please review our guidelines:
Return Window: Returns must be initiated within [Number] days of delivery.
Condition: Items must be returned in their original, unopened, and sealed packaging to be eligible for a refund.
Non-Returnable Items: Opened software, items with broken security seals, or products damaged due to customer error are non-refundable.
Refund Process: Upon receipt and inspection, we will notify you of the status of your refund. Approved refunds are processed to your original payment method within [Number] business days.
Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or the incorrect item was shipped.