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Call Us

+94 77 669 2009

Email Us

info@ugreennas.lk

Warranty Policy All products purchased through Ugreenas are covered by the manufacturer's limited warranty.

  • Coverage: This warranty covers defects in materials and workmanship under normal use for a period of [e.g., 12 or 24] months from the date of purchase.

  • Exclusions: The warranty does not cover damages resulting from misuse, unauthorized modifications, software corruption, power surges, or environmental factors.

  • Claims: To process a warranty claim, please email [Support Email] with your original invoice, product serial number, and a description of the issue.

Return & Refund Policy At Ugreenas, we aim for your complete satisfaction. If you are not happy with your purchase, please review our guidelines:

  • Return Window: Returns must be initiated within [Number] days of delivery.

  • Condition: Items must be returned in their original, unopened, and sealed packaging to be eligible for a refund.

  • Non-Returnable Items: Opened software, items with broken security seals, or products damaged due to customer error are non-refundable.

  • Refund Process: Upon receipt and inspection, we will notify you of the status of your refund. Approved refunds are processed to your original payment method within [Number] business days.

  • Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or the incorrect item was shipped.

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